OpsGenie

OpsGenie

OpsGenie is an incident response orchestration platform designed to make your operational performance more effective across your enterprise by notifying about the incidents only the right people, reducing MTTR and eliminating alert fatigue across your operations workflows.

 

Icinga 2 Integration

OpsGenie Icinga2 integration plugin utilizes full capabilities of OpsGenie and provides two-way integration with Icinga2. Using the integraton:

 

  • Icinga2 sends alerts to OpsGenie with scaringly detailed information. OpsGenie acts as a dispatcher for Icinga2 alerts, determining the right people to notify based on on-call schedules, using email, phone calls, text messages (SMS) and iPhone & Android push notifications, and escalating alerts until the alert is acknowledged or closed.
  • OpsGenie automatically connects to Icinga2, gets performance data from Graphite for the host/service and attaches it to the alert.
  • OpsGenie posts alert updates to Icinga2, e.g. acknowledging the alert will automatically ack the alert in Icinga2, alert comments are reflected to Icinga2 etc.