AlertOps is an incident management solution. It allows you to manage single users or teams and manage rotations within your custom calendars. Automatic escalations can notify managers in addition to on-call members, even teams can have backup-teams. AlertOps provides workflows to open and close incidents automatically, depending on the incoming event.
With the AlertOps notification script for Icinga you can send every notification directly to AlertOps. This allows you to handle each Icinga alert as an incident and notify your team about outages or failing services. By using Icinga apply rules you can decide which hosts or services should send their notifications to AlertOps. The notification handler requires an API key which you can get by registering to AlertOps.